Roszaireen Ramli has reached a milestone few professionals ever achieve: 35 years of service in the Malaysian banking industry, all of them with Public Bank Berhad. Today, she continues her journey as Manager in the bank’s Knowledge and Learning department, a role she stepped into in August 2026.
In her current position, Roszaireen supports the organisation’s learning and development initiatives. She coordinates the administrative operations and logistics of internal training programmes and supports reporting to the Board, helping to build the systems that allow employees across the bank to grow and develop.
Her career with Public Bank began in November 1991 in a clerical role within Corporate Banking, Product Development and Marketing. She later gained experience in Branch Business Review before finding her long-term home in the Training Department. There, she progressed steadily through a series of roles, from Officer Trainee to Executive, Senior Executive, Assistant Manager, Senior Assistant Manager and Deputy Manager, before her promotion to Manager.
Alongside her professional growth, Roszaireen has shown a remarkable commitment to education. She holds an Islamic Financial Planner qualification from IBFIM, an MBA in General Management from Putra Business School and a CMI Level 7 Diploma in Strategic Management and Leadership Practice.
Her learning journey continues today. She is currently pursuing a PhD at Universiti Teknologi MARA (UiTM), with research focused on employee job performance in the Malaysian banking industry. She has published a conceptual paper in the ASEAN Entrepreneurship Journal examining how organisational culture, training and development, team collaboration and job satisfaction influence employee performance. She has also presented her pilot research at the ABRIC Conference in Bandung, Indonesia.
For Roszaireen, effective leadership is rooted in continuous learning, perseverance, teamwork and personal growth. Her story carries a powerful message for professionals at every stage of their careers: experience does not mark the end of development. There is always more to learn, new challenges to embrace and new ways to inspire others.
After 35 remarkable years, Roszaireen Ramli’s journey stands as a testament to loyalty, resilience and the lasting value of lifelong learning.